Frequently Asked Questions

 

What type of jobs do you do? We welcome residential and commercial business clients, however we specialize in large facilities such as fitness facilities, karate studios, horse arenas, yoga, pilates, gymnastics, cheerleading, beauty salons, bathrooms, and spas.

Do you use local companies or sub-contractors to install my mirrors?  No, all installers are employees of Gigantic Mirrors and are trained by the company.  They arrive in our trucks with our materials.

Can you make special cuts? Yes, we can. Outlets, light switches, and other cuts are done on-site. Please refer to our Labor Charges page for our on-site custom cutting rates.

My room is not on a walk-in level (stairs, elevators or walk around house to basement).  Will that be a problem? The mirrors are very large and weigh about 150lbs.  They will try to get them into the space in one piece if possible, however we may have to cut them in half. So, be sure you are using the 72″ (6′) as the height of your mirrors to ensure you will have vertical seams. We use an additional piece of H-Bar on the seam at no extra cost, and it looks great!

Do you “Butt-Seam” mirrors?  No, we never install 2 or more mirrors with a Butt-Seam.  Although those seams may work well with glass they do not maintain the integrity of your mirror seams.  Butt-Seams on a mirror over time will cause chipping and cracking because eventually the mirrors will rest on each other.  Because the edges are exposed cleaners and moisture can get in between the seams and cause the edges of the mirror to blacken.  Our install system provides a small chrome H-track maintaining the integrity of your mirror.  The H-Bar will keep the mirrors evenly spaced on the wall and protect the raw edges of the mirror from turning black.  Our install system also allows us to move your mirrors with you should the growth of your business require moving to a new location.

How long will it take to get my mirrors? Because of our nationwide status, delivery time can vary from state to state. It can range from same day to six weeks.

How do I get a quote? All free estimates are given over the phone and by email, with no obligation. Give us your measurements, and we will deliver the appropriate amount of mirror. All cutting is done on site, so your measurements don’t have to be exact (but please give measurements at least within a 1/2″). Call 1-800-473-0619 for your FREE Quote today, or fill out our Contact Form and one of our Glass Specialists will contact you.

How do I pay? We require that you pay a 50% deposit when you place your order. The balance is due when you are scheduled for delivery and/or installation. We accept Visa/MC/AmEx/Cash.